Privacy policy
CLOTHING KARLA LLC (“TrueFit Wearhouse,” “we,” “us,” or “our”) respects the privacy of visitors and customers who use https://www.truefitwearhouse.online/.
This Privacy Policy explains how we may collect, use, disclose, retain, and protect information associated with visitors and customers of our online store.
Business: CLOTHING KARLA LLC
Address: 5641 NW 112TH AVE SUITE 114, DORAL, FL 33178
Email: [email protected]
Our website offers household comfort products, including sheets and pillowcases, pillows, back cushions, and related bedding or home-comfort merchandise.
1. Scope of This Privacy Policy
This Privacy Policy applies to information collected through our website, online ordering process, customer-service communications, and related electronic interactions.
It also applies to information we receive from service providers when such information is necessary to provide services requested by customers.
This Policy does not necessarily apply to websites, applications, or services operated independently by third parties, even when those services are linked from our website.
2. Information We May Collect
Depending on how you interact with TrueFit Wearhouse, we may collect the following categories of information.
A. Identity and Contact Information
This may include:
- Name;
- Billing address;
- Shipping address;
- Email address;
- Telephone number;
- Customer-service correspondence;
- Information used to verify an order.
B. Order and Transaction Information
When you purchase products, we may collect information concerning:
- Products purchased;
- Quantity;
- Order number;
- Order date;
- Shipping destination;
- Return or refund information;
- Transaction status;
- Customer-service history.
Payment information may be processed through third-party payment providers. We generally do not need to retain complete payment-card credentials when a payment processor securely handles the transaction.
C. Device and Technical Information
When you visit the website, certain information may be collected automatically, including:
- IP address;
- Browser type;
- Device type;
- Operating-system information;
- Approximate geographic information derived from technical data;
- Referring website;
- Pages viewed;
- Website interaction information;
- Date and time of access;
- Diagnostic and security information.
D. Communications
If you contact us, we may retain the content of your communications, including messages concerning orders, returns, refunds, products, complaints, or customer support.
3. How We Use Personal Information
We may use personal information to:
- Process and fulfill orders;
- Deliver purchased merchandise;
- Communicate about orders;
- Respond to customer-service requests;
- Process returns, exchanges, and refunds;
- Prevent fraudulent transactions;
- Detect security incidents;
- Maintain and improve website functionality;
- Understand general website usage;
- Provide requested information;
- Maintain business and transaction records;
- Comply with legal obligations;
- Establish, exercise, or defend legal claims;
- Protect our rights, customers, personnel, systems, and property.
Florida law permits certain processing activities necessary to provide products requested by consumers, perform contracts, comply with law, investigate legal claims, and protect against fraud or security threats.
4. Cookies and Similar Technologies
Our website and service providers may use cookies, pixels, tags, local storage, analytics tools, or similar technologies.
These technologies may help us:
- Keep the website functioning;
- Remember preferences;
- Understand traffic patterns;
- Maintain session functionality;
- Improve website performance;
- Detect security problems;
- Measure advertising or marketing effectiveness where applicable.
You may be able to control certain cookies through your browser or device settings. Disabling certain technologies may affect website functionality.
5. How We Share Information
We may disclose information to categories of recipients that help us operate our business, such as:
- Payment processors;
- E-commerce and hosting providers;
- Shipping and delivery providers;
- Customer-service providers;
- Website analytics providers;
- Information-technology and security providers;
- Fraud-prevention providers;
- Professional advisers;
- Government agencies or authorities when legally required.
We do not intend this Privacy Policy to authorize disclosures beyond those permitted by applicable law.
6. Sale of Personal Data
We do not sell personal information merely because it is collected through an ordinary customer transaction.
If our practices change in a manner that constitutes a regulated sale of personal data under applicable law, we will provide disclosures and rights required by law.
Where applicable, Florida law provides consumers with the right to opt out of the sale of personal data, targeted advertising, and certain profiling activities.
7. Sensitive Personal Data
We do not request sensitive personal information as part of an ordinary purchase of bedding or home-comfort products.
Customers should avoid submitting unnecessary sensitive information through product reviews, customer-service communications, or other website forms.
Where applicable Florida privacy law requires consent or other special treatment for sensitive personal data, we will handle such information in accordance with the applicable requirements. Florida law specifically addresses processing and sale of sensitive data.
8. Florida Consumer Privacy Rights
Where the Florida Digital Bill of Rights applies to TrueFit Wearhouse and a particular consumer, eligible consumers may have rights that include:
- Confirming whether personal data is being processed;
- Accessing personal data;
- Correcting inaccurate personal data;
- Requesting deletion of personal data;
- Obtaining a portable copy of certain personal data;
- Opting out of targeted advertising;
- Opting out of the sale of personal data;
- Opting out of certain profiling activities;
- Exercising other rights provided by applicable law.
Florida Statutes § 501.705 describes these consumer rights.
9. Submitting a Privacy Request
Privacy-related requests may be submitted by contacting:
Email: [email protected]
A request should clearly identify the consumer and describe the requested action.
For security reasons, we may need to verify the identity of the person making a request before disclosing, correcting, or deleting information.
We will not require a consumer to create a new account solely to exercise applicable privacy rights when the law prohibits such a requirement. Florida law provides for secure and accessible methods of submitting qualifying consumer requests.
10. Appeals
Where a consumer has a right to appeal a decision concerning a qualifying privacy request, the consumer may contact us at the email address above and identify the original request and the decision being challenged.
We will review the appeal in accordance with applicable law.
11. Data Retention
We retain information only for as long as reasonably necessary for the purposes described in this Policy, including:
- Fulfilling transactions;
- Maintaining accounting records;
- Handling returns and disputes;
- Preventing fraud;
- Protecting website security;
- Complying with legal obligations;
- Establishing or defending legal claims.
Different categories of information may be retained for different periods.
12. Data Security
We use reasonable administrative, technical, and physical safeguards appropriate to the nature of information handled through our business.
No electronic transmission or storage system can be guaranteed to be completely secure. Accordingly, we cannot promise absolute security.
Florida law separately requires covered businesses to maintain reasonable security measures for confidential personal information and establishes obligations concerning certain security breaches.
13. Data Breach Response
If a security incident occurs involving personal information, we will evaluate the incident and take actions required by applicable federal and state law.
Depending on the nature and scope of an incident, this may include investigation, containment, remediation, and legally required notification.
14. Children's Privacy
Our website is intended for general consumers and is not designed to knowingly collect personal information from children in violation of applicable law.
If we learn that information has been collected from a child in circumstances where collection was not permitted, we will take reasonable steps consistent with applicable law.
15. Third-Party Websites
Our website may contain links to third-party services. Once you leave our website, the privacy practices of the third party are governed by that party's own policies.
We are not responsible for the privacy practices, security, content, or data-handling practices of independent third parties.
16. Changes to This Privacy Policy
We may revise this Privacy Policy periodically to reflect changes in our business, technology, legal requirements, or data practices.
Where applicable Florida privacy law requires a reasonably accessible and clear privacy notice and periodic updating, we will maintain the notice accordingly.
The revised version will become effective when posted unless a later effective date is specified.
17. Contact
Privacy questions and requests may be directed to:
CLOTHING KARLA LLC
5641 NW 112TH AVE SUITE 114
DORAL, FL 33178
Email: [email protected]
Customer Contact: CHRISTINE MARIE BUTTS